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Privacy Policy

Paul's Garden Care customer privacy notice
We're committed to safeguarding the privacy of our customers and visitors to www.paulsgardencare.com.


This privacy notice tells you what to expect us to do with your personal information.
 

Our contact details

Telephone

07437 535571

Email

enquiries@paulsgardencare.com
 

What information we collect, use, and why

We collect or use the following information to provide our gardening services:

  • Names and contact details

  • Addresses

  • Purchase or account history

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

We collect or use the following information to comply with legal requirements:

  • Financial transaction information


Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent

  • Legal obligation

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent

  • Legal obligation
     

Where we get personal information from

  • People directly, e.g. from customers phoning us.

  • Contact form on this website.


How long we keep information

Unless you sign up to receive ongoing communications from us, we’ll only retain your personal information for as long as we need it to deal with your enquiry. If you become a client, we’ll retain any records to satisfy legal requirements, including records of sales and proof of financial transactions up to 7 years from the date of transaction.
 

Who we share information with

Other organisations

  • We do not share your data with other organisations unless we’re legally obliged to.
     

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.


Last updated

7 March 2025

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